2007-05-01 07:57:53 on New tagline for Help.com?
Help someone, help yourself.
2006-08-10 11:38:03 on how to get to the typing place
Can you give a little more background? What typing place? Do you mean inside help.com or somewhere in your town?
2006-07-24 17:59:32 on Is anyone having problems with the new site?
It looks like the Primer links are all broken. I went to a recent post and clicked on the primer and got an error message.
here is one for example http://help.com/post/3048/i-recently-…
2006-07-24 17:53:22 on Is anyone having problems with the new site?
I just went to my profile page, and my picture is HUGE! Did something happen to the resizing?
2006-07-24 17:51:29 on Is anyone having problems with the new site?
I see lots of broken gifs. Front door for example. THere is one on this page next to the title of the post.
2006-07-19 00:05:28 on Anyone know a good cure for Poison Ivy
Thanks for the suggestion. Where do I go to actually buy it? I went to the site, but I could not see any information about what stores carry it.
Thanks again for your HELP!
2006-03-22 15:36:17 on how meiosis and mitosis work
2006-03-02 04:07:02 on How can I stop the text from stretching on my widescreen monitor?
Thanks Chuy, that did the trick. You nailed the resolution and it looks good. The font is a little smaller than I am used to, but I think I can adjust.
Thanks for your help!
Sam
2006-02-26 17:19:48 on How to Report a Bug
When you publish an original question it takes about 15 seconds which feels like it is hanging. Its not the end of the world, but is there a reason it can’t be faster? I am talking about the time it takes after you reach “step 3″ in the “posting your question” sequence (this is much longer than it takes when you just submit a comment).
2006-02-26 02:54:44 on How to Report a Bug
I typed a question into the initial search box and pressed get help. I got results that said “the following blogs could help you and there were about 20. This was an ah ha! moment for me. the idea that I could post into 20 quality blogs from one location is huge! I can’t wait to see what comes back.
Now, after i got that result screen with the bloggers I proceeded with the process to post my question. What surprised me was that I was presented with a blank “short question” form field. Why not post the original question I typed on this home page into this form? then I spend my time adding more detail in the description and doing proper tagging.
Just thought.
2006-02-26 02:50:35 on How to Report a Bug
On the screen where I am tagging my post I would recommend getting the “submit button” higher on the fold. I could not see it so it was not clear what to do next. Also, i am not sure it makes sense to treat my whole question as a default tag. My question was 7 characters with a lot of meaningless terms. It might improve quality if that were not in.
2006-02-23 23:43:35 on How to Report a Bug
I could not type enough characters in my question. HEre was the question I was posting
http://samp.blogs.help.com/post/20/
I don’t know if there really is a character limitation at 50 characters, but if there is, you should change the size of the entry box so that you can only fit 50 (and then I would prefer it if you found a way to increase it.
Sam
2006-02-21 00:54:08 on Use real phrases when posting a Question
Erik - How did you get your picture to show up on this page? I filled in my profile and linked to apicture, but I don’t see it anywhere.
Sam
2006-02-21 00:43:01 on How to Report a Bug
Erik - I was trying to reply to somone who had replied to me. I was not logged in. When I clicked on the “you reply” nothing happened. I think this was because I was not logged in.
What I think should have happened was that as soon as I clicked the “reply” link, I should have been prompted with a log in/ sign in screen. This maybe be more of a suggestion than a bug, but I think it would help usability.
Sa
2006-02-08 19:07:45 on How to Report a Bug
went to this page and tried to give the posting a thumbs up
http://erikk.blogs.help.com/post/33/h…
and I got an error message
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