If you are looking to move your emails from one provider to another, an IMAP sync allows you to easily move the data between the two. Essentially an IMAP sync ‘sync’s the two instances so they share the same data. Please note that you will need the following in order … Read More
Please note that we can only migrate your service if your current host has FTP or cPanel access. Further to this, both services will need to share the same domain name. For example the primary domain name at your current host needs to match your primary domain name with us … Read More
How to purchase a Hosting Package: Step 1. On the home page, click Hosting at the top menu Step 2. Select your hosting plan (Starter, Pro Advanced), Choose whether to pay Monthly or Annually (Discounted on Annual Plans), Click Get Started. Step 3. Search for a domain name:If you search … Read More
1. Create Backup 2. Restore Backup Note: The exact steps and options may vary depending on your DirectAdmin version and hosting provider’s configuration. If you encounter any issues or can’t find specific options, it’s best to contact your hosting provider’s support for assistance.
Refer to the example below. Your site will be secure only at this address. In the above example, https://help.com/anything would be valid, but not https://www.subdomain.help.com. Make sure you tick the “Force SSL with https redirect” to prevent users from accessing the page in its insecure format. When you are finished, … Read More
Example shown below. Select a ACME Provider, we suggest using Let’s Encrypt. Enter Common name. Key Size (bits):Refers to the length of the encryption key.A larger key size (like 4096 bits) means stronger security, as it makes it harder for attackers to crack the encryption. We recommend leaving it on … Read More
You will be able to directly install WordPress to your site by clicking Install on the right side of your desired Domain. You will be prompted with the WordPress installation directory and provided a text input box to fill in your requested WordPress Installation name. Note: There are also some … Read More
Directly from your account in Help.com 1. From your Help.com Dashboard click Hosting > Hosting Dashboard 2. Click on your Hosted Domain 3. Once you are on the Hosting Dashboard for your specific domain, you will be able to see a. DirectAdmin URL – This is the link to … Read More
1. Accessing Your Account Go to the help.com home screen. Login to your account and access the Dashboard (dashboard can be accessed from the top right button). 2. Viewing Your Domains On the Dashboard, you will see your hosting, domain and account overview. Click on ‘Total’ to see the list … Read More
If you are looking to update the password, change the allocated storage, or suspend a user, this guide will help you. First, you will need to log into your DirectAdmin Panel.Navigate to “E-mail Manager” > “E-mail Accounts”Head to E-mail Accounts under E-mail. You will see a list of active E-mail … Read More
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