FAQs and Knowledge Base

Managing Subdomains

Managing Subdomains in DirectAdmin: A Step-by-Step Guide Subdomains are a great way to organize different sections of your website. Here’s how to manage them in DirectAdmin: Creating a Subdomain Managing Existing Subdomains Deleting a Subdomain Important: Deleting a subdomain will remove all associated files and databases. Make sure to backup … Read More

Mixed Content SSL Issues

If you are receiving a hard or soft fail due to mixed content warnings, then this issue lies with your website’s code itself. A mixed content error occurs when there are some resources or links within your website that are loading insecurely or with http instead of https, stopping the … Read More

Resetting email password in DirectAdmin

To reset an email account password navigate to your DirectAdmin Control Panel then click on your “Email Manager” > “E-Mail Accounts” From there tick the box adjacent to the email that you require the password to be reset for. Then click the “+” Icon/Button, then click “Change Password/Username” Below is … Read More

Setting up a redirect in DirectAdmin

To access “Site Redirection” menu, sign into the control panel and then click on the “Account Manager” icon, followed by the “Site Redirection” link. Site redirection allows you to forward visitors to somewhere else on your site, or to another web site altogether. In the above example, visitors to http://yourdomain.com/sitehelper … Read More

Update DNS records in DirectAdmin

Once you open the DNS Management Page, you will be provided a list of all DNS records of your website. You will be able to add and edit records either with the top Add Record page or click the Pencil icon on the right side of the record. Above is … Read More

Using DirectAdmin File Manager

The file manager allows you to fully interact with the server’s file system. You can navigate folders, copy files, move files, rename files, delete files, change file permissions, create new folders, create new files, and upload files through your web browser. Copying Files The file manager makes it easy to … Read More

What are Nameservers

Why and When Would You Need to Use Nameservers? Understanding when and why you need to use nameservers is crucial for managing your online presence effectively. Here are some common scenarios: Remember: Changing nameservers is a powerful action that affects how your entire domain functions online. Always make sure you’re … Read More